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Job Description
Join Crash Champions as a Collision Estimator, where you'll play a key role in educating customers and ensuring top-quality vehicle repairs. With a commitment to excellence and a people-first approach, you'll manage the repair process and provide an exceptional customer experience.
Key Responsibilities
Educate customers on vehicle repair processes and insurance procedures
Complete initial estimates and manage final estimates after damage evaluation
Ensure quality standards through in-process quality checks
Keep customers informed about their vehicle status
Handle repair order paperwork and manage exceptions
Required Qualifications
Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt to fast-paced environments
Preferred Qualifications
Knowledge of dealing with Insurance partners
Knowledge of multiple estimating systems (CCC one preferred, Mitchell & Audatex)
Benefits & Perks
Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus5 Paid Holidays