Join Enterprise Bank & Trust as a Bilingual Financial Services Representative, where you'll be the first point of contact for customers, providing exceptional service and support. This role offers a unique opportunity to help clients achieve financial success while growing your career in a supportive environment.
Key Responsibilities
Open new accounts for commercial and consumer clients
Perform all teller duties including client transactions
Provide outstanding customer service for lobby and phone requests
Research and resolve client problems
Participate in training programs for additional job knowledge
Assist in opening and closing the branch
Comply with all department and company policies
Required Qualifications
Bilingual (fluent in Spanish and English)
Strong math and problem-solving skills
Excellent interpersonal and customer service skills
Ability to maintain confidentiality of client transactions
Team-oriented with a positive attitude
Strong oral and written communication skills
Ability to operate standard office equipment
Ability to prioritize and handle multiple tasks
Strong organizational skills and detail-oriented
Knowledge of bank operations, products, and services
Knowledge of banking laws and regulations
Preferred Qualifications
Associates degree in business-related field
Experience working in an environment with individual and team goals
Customer service experience
Benefits & Perks
Annual paid volunteer time offCharitable-matching opportunities