Join the Cambridge Health Alliance as a Practice Medical Receptionist in the OB/GYN department, providing essential administrative support and excellent customer service to patients. Be part of a dynamic team dedicated to serving diverse individuals in a culturally responsive environment.
Key Responsibilities
Handling all calls appropriately and courteously
Registering patients and scheduling appointments via Epic
Verifying insurance eligibility using PASSPORT
Maintaining and supporting both paper and electronic medical records
Collecting, processing, and reconciling co-pays
Providing financial support by processing charges and reconciling daily receipts
Assisting direct patient care providers with correspondence
Participating on a planned care team and attending departmental meetings
Required Qualifications
High School Diploma or GED required
Excellent customer service skills
Attention to detail
Preferred Qualifications
1 year of experience working in an outpatient medical setting
Bilingual in Spanish, Portuguese, or Haitian Creole