Senior Patient Care Coordinator/Medical Assistant - Seattle, WA
Optum
Seattle, WA
17 days ago
$19.86 - $38.85
This Job Position Has Expired
This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Senior Patient Care Coordinator and enhance health outcomes by providing essential support to patients and healthcare teams. In this full-time role, you'll be pivotal in scheduling, patient care, and ensuring smooth operations in a dynamic healthcare environment.
Key Responsibilities
Provide front and back-office support in a float Patient Care Coordinator/Scheduler role
Answer phone calls from multiple queues
Provide high level of customer service
Process prior authorization requests
Verify patient insurance eligibility & benefits
Intake demographic information for new patients
Schedule/Reschedule/Cancel patient appointments
Handle 90+ incoming calls daily
Prepare exam rooms and document patient encounters in Epic
Required Qualifications
High School Diploma/GED (or higher)
3+ years of customer service experience
1+ years of medical front office or surgery scheduling experience
1+ years of basic computer software experience
1+ years experience as an MA-R or an MA-C
Preferred Qualifications
Surgery scheduling experience
EPIC experience
Prior authorization experience
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options and Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits