Per Diem Patient Access Representative - Oneonta, NY
Optum
Oneonta, NY
7 days ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Patient Access Representative where you will be the first point of contact for patients, ensuring exceptional service and accurate data collection. This role offers flexible scheduling and training, allowing you to make a positive impact on patient experiences.
Key Responsibilities
Communicates with patients and families to complete the registration process
Utilizes computer systems to enter and verify patient data
Gathers clinical information and processes referrals and pre-authorizations
Verifies insurance coverage and benefits
Collects patient co-pays and discusses out-of-pocket obligations
Identifies outstanding balances and collects amounts due
Confirms and creates scheduled appointments for patient services
Responds to patient inquiries with compassion and respect
Generates and reviews patient data reports
Required Qualifications
High School Diploma / GED (or higher)
1+ years of customer service experience
Ability to work per-diem hours (generally 8-16 hours per week)
Ability to work onsite at either Fox Hospital facilities
Must be 18 years of age or older
Preferred Qualifications
1+ years of experience in scheduling and authorizations
Healthcare experience and clinical knowledge
Ability to work night and weekend hours
Benefits & Perks
$2,000 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programs401k contribution