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Retention Rep - Customer Facing

DISH

Queen Creek, AZ
15 days ago
$17.75/hour - $34.87/hour

Job Description

Join DISH as a Retention Representative and leverage your consultative sales skills to engage with customers through 100% inbound calls. With a base pay of $17.75/hour and uncapped commission opportunities, you'll have the chance to earn up to $68,000 in your first year. Enjoy comprehensive benefits and career growth potential in a supportive environment.

Key Responsibilities

  • Position and sell products/services to new and existing customers
  • Assess customer needs and offer the best solution
  • Bounce back from challenging calls and stay focused on long-term goals
  • Manage time effectively while engaging with customers and handling data entry
  • Provide exceptional customer service to build and maintain relationships

Required Qualifications

  • High school diploma/GED
  • Ability to work full-time on-site
  • Flexible to work shifts including evenings, weekends, or holidays
  • Smartphone/device with active network connection
  • Pre-employment screen

Preferred Qualifications

  • Competitive spirit
  • Persuasion
  • Growth mindset
  • Customer service
  • Dependability
  • Integrity

Benefits & Perks

Paid trainingTime offMedical, Dental, Vision, Life InsuranceHSA401(K) with company matchEmployee Stock Purchasing ProgramTuition reimbursementComplimentary DISH TVDiscounts on Sling TV and Boost Mobile plans