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Job Description
Join Cooper University Health Care as a Surgical Scheduler, where you'll play a crucial role in patient scheduling and customer service, ensuring seamless communication between patients and clinical staff. Be part of a dedicated team committed to providing extraordinary health care.
Key Responsibilities
Schedule hospital outpatient-based services
Change and cancel appointments
Interface with patients and clinical staff
Support checkout at Gastroenterology's ambulatory office
Provide detailed information to patients regarding test results
Answer incoming calls and direct them appropriately
Ensure integrity of pre-registration and accurate health care coverage
Escalate operational or patient complaints to leadership
Required Qualifications
2-3 years in medical or office setting
High School Diploma or Equivalent
Outstanding organizational skills
Typing 35-45 WPM
Medical transcription
Preferred Qualifications
Knowledge of medical insurance and billing processes
Strong customer service skills
Benefits & Perks
Health insuranceDental insuranceVision insuranceLife insuranceDisability insuranceRetirement plan