Join Citizens as a Personal Banker Associate and make a real difference for customers while developing your career. You'll assist customers with financial decisions and provide personalized service, all while being part of a supportive and collaborative team.
Key Responsibilities
Greet customers in the lobby
Demonstrate use of mobile app and ATMs
Provide personalized advice and solutions
Educate customers about Citizens products
Follow financial policies and procedures
Required Qualifications
High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience
Strong listening and communication skills
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology
Ability to work branch hours, including weekends and evenings
Preferred Qualifications
1 year of experience processing transactions (cash and/or digital payments)
Motivates others through collaboration
Process-oriented, energetic, detail-oriented, and ability to multitask effectively
Benefits & Perks
Comprehensive health care coverage401K with corporate matchTuition assistanceMental health and wellbeing programs4 hours of paid volunteer time annuallyDonation matching up to $1,000