Intuit is looking for Tax Associates to support customers during tax season from the comfort of their homes. This role involves assisting clients with their tax preparation using TurboTax, providing expert advice, and ensuring a positive customer experience.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Maintain sensitive customer information responsibly
Utilize professional resources to deliver accurate answers to customers
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Ability to interact professionally with customers via video and audio
Preferred Qualifications
Experience with commercial tax preparation software
Ability to obtain any related State licenses, certificates, permits, or bonds
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live