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Customer Service Agent

Alaska Airlines

Nome, AK
18 days ago
$28.48

Job Description

Join Alaska Airlines as a Customer Service Agent to assist guests with their travel needs, ensuring a remarkable experience from curb to cabin. This full-time role offers competitive pay, professional development opportunities, and a variety of benefits.

Key Responsibilities

  • Assist guests with travel needs in a fast-paced environment
  • Sell tickets and ensure cabin accommodations
  • Perform computer, iPad, and paperwork tasks
  • Evaluate and prepare flights by arranging seat assignments
  • Perform boarding and gate duties
  • Process and secure passenger luggage

Required Qualifications

  • 6 months of customer service or community service experience
  • Exceptional interpersonal and communication skills
  • Typing speed of at least 25 WPM
  • Ability to consistently lift 50 lbs
  • Flexibility to work varied shifts
  • High school diploma or equivalent
  • Minimum age of 18
  • Must be authorized to work in the U.S.

Benefits & Perks

Free stand-by travel privileges on Alaska Airlines & Horizon AirComprehensive well-being programs including medical, dental, and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off