Join GEICO as a Customer Service Representative and be the first contact for our customers, providing them with exceptional service. With opportunities for career growth and a supportive culture, you’ll help policyholders navigate their insurance needs while enjoying a range of benefits.
Key Responsibilities
Answering billing questions
Making policy changes
Providing recommendations to policyholders
Delivering personalized service to demonstrate the value of GEICO insurance
Required Qualifications
Experience providing outstanding customer service
Effective communication skills
Ability to work in a fast-paced, high-volume call center environment
Willingness to learn new skills
Ability to adjust to changes quickly
Open to feedback for performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent
Benefits & Perks
Comprehensive Total Rewards program401K savings plan with a 6% matchPerformance and recognition-based incentivesTuition assistanceMental healthcare supportFertility and adoption assistanceWorkplace flexibility including GEICO Flex program