Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative, where you'll be responsible for managing billing processes, ensuring compliance with regulations, and providing excellent customer service to patients. This is a key role in maintaining accurate financial records and supporting the healthcare team.
Key Responsibilities
Demonstrate knowledge of insurance processes including deductibles, out-of-pockets, and copays
Accurately record payments received from patients and insurance companies
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries and provide explanations of charges
Initiate collection efforts for past-due accounts
Maintain detailed records of all interactions and transactions
Ensure compliance with healthcare billing regulations
Generate regular reports on accounts receivable status
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability