Join Yardbird as a Customer Experience Specialist and excel in providing top-tier customer service in our outdoor furniture showroom. You'll engage with customers, offer expert advice, and ensure a seamless shopping experience, all while supporting a passionate team.
Key Responsibilities
Greet all customers and provide excellent customer service
Serve as an expert on patio furniture, providing accurate product information
Process orders in person and over the phone
Monitor inventory levels
Follow up with potential customers via telephone, email, and online chat
Assist at trade shows when necessary
Required Qualifications
Ability to work successfully as part of a team
Preferred Qualifications
1 year of sales, customer service or retail experience
Hands-on experience with POS transactions
Ability to work flexible hours including evenings, weekends and holidays
Expert communication and interpersonal skills
Ability to work in high-pressure situations
Excellent organizational and time management skills
Benefits & Perks
Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for physical and mental well-being