Join Citizens as a Citizens Banker, where you'll be the face of the branch, helping customers meet their financial goals through personalized advice and solutions. Enjoy a supportive work culture with opportunities for career growth and community engagement.
Key Responsibilities
Build lasting relationships with customers
Provide financial advice and recommendations
Assist customers with financial solutions
Introduce customers to digital banking tools
Collaborate with Wealth Management, Mortgage, and Business Banking
Make outbound calls to acquire new customers
Schedule financial checkup appointments
Required Qualifications
High School degree or GED required
2 years of sales and customer service experience
Ability to effectively ask questions and identify needs
Proven success with building relationships and recommending products
Demonstrated skills in using digital technology
Aptitude to problem solve and provide solutions
Recognized ability to strengthen relationships through collaboration
Self-motivated and confident
Ability to work branch hours, including weekends and evenings
Compliance with SAFE Act requirements
Preferred Qualifications
1 year cash handling experience
Benefits & Perks
Comprehensive health care coverage401K with corporate matchTuition assistanceMental health and wellbeing programsPaid time off for volunteeringDonation matching up to $1,000