Intuit is seeking a Senior Tax Analyst to provide expert tax advice and support customers in filing their taxes using TurboTax. This remote position offers flexible hours and a chance to enhance customer experience while working with a dedicated team.
Key Responsibilities
Assist customers with tax completion using Intuit TurboTax products
Provide tax advice, return preparation, tax calculations, and manage product inquiries
Utilize government websites and professional resources to deliver accurate answers
Interact with customers through video communication software
Document interactions to maintain accurate records
Required Qualifications
Minimum 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active unrestricted credential (EA, CPA, or Practicing Attorney)
Strong tax preparation experience
Extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live