Join IBM Consulting as a ServiceNow Architect / Technical Lead and collaborate with clients to enhance their hybrid cloud and AI journey. Leverage your expertise in ServiceNow to guide complex implementations and mentor teams, making a meaningful impact in the tech landscape.
Key Responsibilities
Guide clients through complex ServiceNow implementations
Draft solutions defining scope, timelines, assumptions, and dependencies
Understand and address customer critical business issues
Collaborate with developers and business process consultants
Required Qualifications
Expertise in ServiceNow implementations
Ability to mentor and lead teams
Strong interpersonal skills
Excellent time management
Ability to handle change and ambiguity
Preferred Qualifications
Experience with IBM best practices and accelerators