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Job Description
Join Optum as a Radiology Scheduler in Katonah, NY, where you'll play a crucial role in providing excellent customer service and supporting the healthcare team. You'll work in a dynamic environment, ensuring efficient scheduling of radiology procedures while maintaining accurate patient information.
Key Responsibilities
Obtain accurate and updated patient information
Perform insurance verification on the date of service
Schedule radiology procedures in an organized and efficient manner
File and maintain medical records
Answer incoming and outgoing telephone calls promptly and courteously
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Maintain patient confidentiality and abide by all HIPAA and OSHA requirements
Provide effective communication to patient/family team members and other healthcare professionals
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
Ability to travel to other offices if needed for coverage
Preferred Qualifications
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
Experience working with an electronic health record (EPIC)
Experience working with scheduling programs
Knowledge of Radiology
Knowledge of medical terminology
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)