Financial Counselor, Patient Access - Ellsworth, ME
Optum
Ellsworth, ME
1 month ago
$16.88 - $33.22
This Job Position Has Expired
This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Financial Counselor in Ellsworth, ME, where you'll ensure reliable cash flow, maximize revenue collections, and promote excellent public relations. Enjoy a supportive culture and receive four weeks of on-the-job training to prepare you for success.
Key Responsibilities
Screens appropriate patients for possible healthcare coverage or financial assistance opportunities
Counsels patients regarding financial responsibility and assesses suitability for in-house programs
Performs daily checks of all qualifying inpatients for financial assistance prior to discharge
Functions as a liaison with various departments for determining financial options
Records and prepares statistics for outreach of financial assistance programs
Maximizes revenue collections and minimizes accounts receivable losses
Maintains a safe environment complying with policies and procedures
Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due
Required Qualifications
High School Diploma/GED (or higher)
2+ years of customer service experience in a hospital, office setting, customer service setting, or phone support setting
Intermediate level of proficiency in Windows, Excel, and Microsoft Office, including the ability to type at the speed of 35+ WPM
Ability to work any shift between the hours of 8:00AM - 4:30PM EST, Monday - Friday including the flexibility to work occasional overtime and weekends based on business need
Influenza vaccination for the current flu season or commitment to receive the influenza vaccination
Must be 18 years of age or older
Preferred Qualifications
1+ years of electronic health record experience
1+ years of experience in a Hospital Patient Registration OR Patient Account Services
Benefits & Perks
$3,000 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution