Join Intuit as a Senior Tax Analyst and help clients navigate tax season from the comfort of your home. With a focus on customer service and expertise in tax preparation, you'll play a crucial role in delivering exceptional support and advice to clients using TurboTax products.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice, full-service return preparation, and tax calculations
Manage product/software inquiries
Utilize government websites and professional resources to deliver accurate information
Document customer interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of experience filing 30 or more federal and state 1040 tax returns
Active, unrestricted credential: EA, CPA, or Practicing Attorney
Strong tax preparation experience
Extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Ability to interact professionally with clients via video and audio tools
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live