As a Citizens Teller, you'll make a real difference by assisting customers with their financial transactions and providing personalized advice. You'll work in a collaborative environment and have opportunities for career growth while helping customers achieve their financial goals.
Key Responsibilities
Greet customers and assist them with transactions
Demonstrate how to use mobile app and ATMs
Provide personalized advice and solutions
Educate customers on Citizens products and benefits
Follow financial policies and procedures
Required Qualifications
High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience
Strong listening and communication skills
Ability to effectively ask questions and identify needs
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology
Ability to work branch hours, including weekends and evenings
Preferred Qualifications
1 year of experience processing transactions (cash and/or digital payments)
Motivates others through collaboration
Process-oriented, energetic, detail-oriented
Ability to multitask effectively
Benefits & Perks
Comprehensive health care coverage (medical, dental, vision)401K with corporate matchTuition assistanceMental health and wellbeing programsDiscounts on student loan refinancing4 hours of paid volunteering time annually