Join Zendesk as a Senior Ruby Software Engineer to build and scale the IT Asset Management Integrations platform, focusing on real-time data ingestion and automation. You will play a key role in developing enterprise-grade integration workflows and collaborating with cross-functional teams to ensure seamless integration and compliance.
Key Responsibilities
Design and build enterprise-grade integration workflows
Develop data ingestion pipelines for large-scale asset records
Build and optimize high-scale API-driven integration components
Implement event-driven architectures for asset status changes
Optimize backend performance for low-latency asset imports
Required Qualifications
5+ years of experience in backend or full-stack software engineering
Strong backend development experience in Ruby on Rails
Experience developing data ingestion and synchronization frameworks
Strong knowledge of event-driven architectures
Deep understanding of multi-tenant SaaS integration architectures
Experience working with high-scale API development
Excellent problem-solving skills
Preferred Qualifications
Experience working with IT Asset Management systems
Familiarity with procurement data models
Experience working with observability tools
Previous contributions to open-source integration frameworks
Benefits & Perks
Hybrid work environmentFlexible work-life balanceCareer growth opportunities