Part-Time Associate Patient Care Coordinator - Owensboro, KY

Part-Time Associate Patient Care Coordinator - Owensboro, KY at Optum summary:

The Part-Time Associate Patient Care Coordinator at Owensboro Health provides front-line patient support, including greeting patients, coordinating patient flow, assisting with intake processes, and handling payments and insurance verification. This role requires strong communication skills to interact effectively with patients, insurance providers, and healthcare team members while supporting smooth office operations. The position offers paid training, flexible scheduling, and comprehensive benefits within a nonprofit healthcare system dedicated to improving community health outcomes.

$1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities at Owensboro Health , in strategic partnership with Optum. Our team of talented people works to improve the health outcomes of the communities we serve. As an Optum employee, you will provide support to the Owensboro health account. They are a nonprofit system with over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together.

This position is Part-Time (24 hours / week). Employees are required to do any shift between the hours of 5:30 AM - 5:30 PM including the flexibility to work occasional overtime. Our office is located at Owensboro Regional Hospital, 1201 Pleasant Valley Rd, Owensboro, KY, 42303.

We offer 6 weeks of paid on-the-job training: 2 weeks on-site (EMR training & 1:1 training) and an additional 4 weeks with the mentor. The hours of the training will be aligned with your schedule. Training will be conducted onsite.

Primary Responsibilities:

• Greet patients
• Coordinate patient flow to reduce wait times
• Assist patients with intake processes
• Collect co - payments, co - insurance, and deductibles
• Process walk-in patients and visitors
• Duties include but are not limited to:
  • Confirms eligibility and verifies insurance benefits
  • Ensures all necessary demographic and billing information is obtained for patients and entered in the computer system timely and accurately
  • May schedule appointment times using computerized scheduling programs
  • Explains financial responsibilities for services received, payment options, and collection procedures to patients and / or parties responsible for payment
  • Counsels patients regarding insurance benefits and recommends alternative sources of payment and / or financial assistance when appropriate
  • Accepts payments and co - pays
  • Communicate effectively with insurance companies, external agencies, patients, physicians, and team members

The pace is fast, so your ability to multi-task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our customers.

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Keywords:

patient care coordination, insurance verification, patient intake, billing and payments, healthcare support, EMR training, scheduling appointments, customer service healthcare, medical office administration, health outcomes