Join Intuit as a Senior Tax Professional and work remotely to assist clients with their tax needs. You will leverage your tax expertise and exceptional customer service skills to help customers navigate tax complexities and enhance their experience with TurboTax.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Manage product/software inquiries
Utilize government websites and professional resources to deliver accurate information
Interact with customers using video communication software
Document interactions to maintain accurate records
Minimum 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Strong tax preparation experience
Extensive knowledge of tax laws
Excellent customer service skills
Preferred Qualifications
Experience using commercial tax preparation software
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live