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Job Description
Join DriveTime as a Loan Advisor, where you'll help customers navigate their loan repayment journeys while building strong relationships. This role offers growth opportunities and a supportive work environment with competitive benefits.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and negotiate with customers to influence timely payments
Monitor and ensure regular follow-up on loan repayment agreements
Assist customers with debt repayment plans
Utilize computer systems to handle skip tracing
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, customer service, sales, or retail industry
Ability to pass a drug test and a background check
Preferred Qualifications
Background in Metrics and Analytics
Benefits & Perks
Medical, dental, and vision insurance401(k)Company paid life insurance policyShort and long-term disability coverageTuition reimbursementWellness programPaid Time Off including wellness days and holidaysIn-house gymGame roomSocial events