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Job Description
Join Optum as an Associate Patient Care Coordinator in Hudson, OH, where you'll support health equity by connecting patients with essential care. Work in a collaborative environment and enjoy comprehensive benefits while making a positive impact in your community.
Key Responsibilities
Greet patients as they arrive and manage wait time
Assist patients with intake processes including copying required documents
Collect co-payments, co-insurance and deductibles and issue receipts
Manage cashier box and daily deposits according to company policies
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records (maintains, files/scans, prepares for schedule)
Ensure all correspondence is scanned and/or filed in timely manner
Process requests for medical records release and maintain appropriate logs
Perform all other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in a healthcare or customer service-related field
Intermediate level of proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
Preferred Qualifications
Experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
Knowledge of EMR software
Benefits & Perks
Paid Time Off which accrues with the first pay period plus 8 Paid HolidaysMedical Plan options with participation in Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance along with Short-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)