Part Time Associate Patient Care Coordinator - Mukwonago, WI - $2,000 Sign On Bonus for External Candidates
Optum
Mukwonago, WI
1 day ago
$16.00 - $28.85
Job Description
Join Optum as a Part-Time Associate Patient Care Coordinator and make a positive impact on patients' lives. You'll provide exceptional customer service, manage patient information, and support healthcare delivery in a dynamic environment.
Key Responsibilities
Greets visitors and patients in person
Communicates by telephone or video conferencing, upholding excellent customer service
Handles confidential information appropriately
Prioritizes by assessing and analyzing information to identify immediate emergency needs
Maintains current physician on-call schedules
Enters and updates patient demographic and financial information
Obtains appropriate applications and forms, confirming signatures are on file
Provides patients with financial responsibility information and collects patient liabilities
Works with partnering departments to ensure all aspects of the patient’s encounter are completed
Provides wayfinding instructions and assists with hospital information as requested
Coordinates patient admission needs and bed assignments
Meets or exceeds audit accuracy standards
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or professional work environment
Intermediate level of proficiency with Microsoft Office products
Ability to work 24 hours per week with a biweekly rotating schedule
Must be 18 years of age or older
Preferred Qualifications
2+ years of customer service experience in a hospital setting
2+ years of scheduling experience in a clinical setting
Experience in a medical office or emergency department
Experience with electronic medical records system
Knowledge of medical terminology
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution