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Job Description
Join America's Best as a Licensed Optician - Assistant Manager, where you will oversee daily store operations, drive sales performance, and ensure exceptional customer service. This role focuses on mentoring staff and optimizing the eyeglass department while contributing to a positive work environment.
Key Responsibilities
Drives, monitors, and achieves profit, sales and performance goals
Optimizes and oversees the eyeglass department for efficiency and compliance
Ensures outstanding customer service from associates
Meets quality standards
Oversees merchandising and execution of marketing initiatives
Supervises and motivates Opticians and CL Sales associates
Assists the General Manager with staffing needs and recruitment
Leads and coaches associates towards sales and customer service goals
Mentors potential Apprentice Opticians as permitted by law
Required Qualifications
Maintain Optical license as required by the state
Optical sales experience
Proven ability to lead, coach and build associate relationships
Sound understanding of store operations and standards for success
Strong communication skills (both oral and written)
Exceptional customer service skills
Strong organizational skills for planning work and continuously monitoring progress towards goals
Ability to analyze, create, and understand financial reports
Demonstrated ability to analyze and solve problems of varied scope
ABO and NCLE Certified
Preferred Qualifications
Supervising experience
Benefits & Perks
Competitive compensation with bonus potentialHealth and dental insurance401k retirement savings with company matchFlex spending accountPaid personal time offPaid company holidaysParental leaveEmployee eyewear discountOpportunities for professional growth and promotions from within