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Head of Change Management

MassMutual

Hartford, CT
28 days ago

Job Description

Join MassMutual as the Head of Change Management, where you will lead the change management practice across the Corporate Function project portfolio. You'll drive strategic initiatives, enhance change readiness, and ensure high adoption rates for major business transformations, all while fostering a collaborative team environment.

Key Responsibilities

  • Lead Change Management Team (CMT) for MassMutual’s Corporate Function project portfolio
  • Determine and implement the change management strategy for projects
  • Evangelize Change Management’s mission and vision across the organization
  • Facilitate a Change Management Center of Excellence
  • Align change management practices with overall business strategy
  • Engage Corporate Function leaders and project sponsors for coaching and mentorship
  • Enforce quality control and accountability for change management standards

Required Qualifications

  • Bachelor's degree
  • 10+ years of experience leading large strategic or transformational changes in large, complex financial services companies
  • Strong executive presence and communication skills
  • Well-versed in Change Management methodologies, tools, and best practices
  • Exceptional leadership and influence capabilities
  • Strong facilitation and training skills
  • Comfortable being the primary spokesperson for change
  • Ability to manage a team of change resources

Preferred Qualifications

  • 5+ years focused on change management discipline with experience in insurance, wealth management and distribution
  • Prosci certification or equivalent
  • Agile/Waterfall project management experience
  • Robust knowledge and experience with best practices related to communications, training and user engagement