Transdev Phoenix is seeking an Operations Supervisor to oversee route compliance with safety procedures and enhance customer service. The ideal candidate will ensure effective communication with drivers and manage training, scheduling, and safety evaluations.
Key Responsibilities
Communicate job requirements and responsibilities to drivers
Day to day scheduling, counseling, and submitting evaluation reports
Conduct on-the-scene accident investigations
Develop and host driver training and safety courses
Observe drivers on the road and correct safety problems
Liaison between drivers and customers in customer service concerns
Evaluate and monitor driver safety and performance
Drive routes periodically
Other duties as required
Required Qualifications
High school Diploma or General Education Degree (GED)
Supervisory experience with hourly employees
Class B or higher Commercial Driver’s License with Passenger endorsement
Basic knowledge of Microsoft Outlook, Word, Excel and PowerPoint
Ability to work shifts or flexible work schedules
Pass a pre-employment drug screen
Preferred Qualifications
2-3 years transit supervisory experience
Benefits & Perks
401(k) with company contributionMedical, dental and vision insurancePaid time off & vacationPaid sick daysHolidays