Part Time Associate Patient Care Coordinator - Oconomowoc, WI
Optum
Oconomowoc, WI
27 days ago
$16.00 - $28.85
Job Description
Join Optum as a Part-Time Associate Patient Care Coordinator, where you'll play a vital role in supporting patient care through effective communication and superb customer service. This position offers paid training and a collaborative working environment focused on community health improvement.
Key Responsibilities
Operate communications systems within the hospital
Connect patients to services and provide information
Handle confidential information appropriately
Follow departmental processes
Assess immediate emergency needs
Maintain current physician on-call schedules
Provide wayfinding instructions and assist with hospital information
Meet or exceed audit accuracy standards
Ensure revenue cycle integrity
Reschedule patients as needed
Work scheduling reports and registries in EMR
Exemplify characteristics of a change agent
Required Qualifications
High School Diploma/GED
1+ years of customer service experience in a medical office setting
Intermediate level of proficiency with Microsoft Office products
Must be 18 years of age or older
Ability to work a rotational schedule
Preferred Qualifications
Experience working in an Emergency Department
Experience with electronic medical records system
Experience in a medical office or hospital admitting/registration office
Knowledge of medical terminology
Benefits & Perks
$2,000 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionPaid training (6-8 weeks)