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Part Time Associate Patient Care Coordinator - Oconomowoc, WI

Optum

Oconomowoc, WI
27 days ago
$16.00 - $28.85

Job Description

Join Optum as a Part-Time Associate Patient Care Coordinator, where you'll play a vital role in supporting patient care through effective communication and superb customer service. This position offers paid training and a collaborative working environment focused on community health improvement.

Key Responsibilities

  • Operate communications systems within the hospital
  • Connect patients to services and provide information
  • Handle confidential information appropriately
  • Follow departmental processes
  • Assess immediate emergency needs
  • Maintain current physician on-call schedules
  • Provide wayfinding instructions and assist with hospital information
  • Meet or exceed audit accuracy standards
  • Ensure revenue cycle integrity
  • Reschedule patients as needed
  • Work scheduling reports and registries in EMR
  • Exemplify characteristics of a change agent

Required Qualifications

  • High School Diploma/GED
  • 1+ years of customer service experience in a medical office setting
  • Intermediate level of proficiency with Microsoft Office products
  • Must be 18 years of age or older
  • Ability to work a rotational schedule

Preferred Qualifications

  • Experience working in an Emergency Department
  • Experience with electronic medical records system
  • Experience in a medical office or hospital admitting/registration office
  • Knowledge of medical terminology

Benefits & Perks

$2,000 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionPaid training (6-8 weeks)