Join Enterprise Bank & Trust as a Financial Services Representative, where you'll be the front-line of customer service, creating welcoming environments and aiding clients with their banking needs. Enjoy professional growth opportunities while supporting our communities.
Key Responsibilities
Serve customers in opening new accounts for commercial and consumer clients
Perform all teller duties including client transactions and cash drawer management
Provide outstanding customer service for lobby and phone requests
Research and resolve client problems
Participate in training programs to acquire additional job knowledge
Assist in opening and closing the branch following security procedures
Comply with all department and company policies and regulations
Required Qualifications
Strong math and problem solving skills
Excellent interpersonal and customer service skills
Confidentiality of client transactions and bank records
Team-oriented with a positive attitude
Strong oral and written communication skills
Ability to operate standard office equipment
Ability to prioritize and handle multiple tasks
Strong organizational skills and detail-oriented
Knowledge of bank operations, products, and services
Knowledge of banking laws and regulations
Preferred Qualifications
Associates degree in business-related field
Two years of related experience or a combination of education and experience
Experience working in an environment with individual and team goals
Customer service experience
Benefits & Perks
Annual paid volunteer time offCharitable-matching opportunities