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Customer Support Specialist

Teleperformance USA

Providence, RI
1 month ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Teleperformance as a Customer Support Specialist and make a difference in providing excellent service to customers. Enjoy paid training and a robust benefits package while growing your career in a supportive environment.

Key Responsibilities

  • Resolve complex consumer issues and advise first level representatives on high level issues
  • Assist policy holders with billing questions and concerns
  • Provide support to policy holders with policy changes

Required Qualifications

  • 6 months customer service experience minimum
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills

Preferred Qualifications

  • 6 months Call Center experience
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Organization and work prioritization skills

Benefits & Perks

Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs