Social Media Content Moderator - Korean Bilingual- Onsite
Teleperformance USA
Okeechobee, FL
28 days ago
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Job Description
Join Teleperformance USA as a Social Media Content Moderator and play a key role in ensuring a positive online experience. In this full-time, onsite position, you will moderate user-generated content, uphold community standards, and work in a dynamic environment that fosters growth and development.
Key Responsibilities
Moderate user-generated content to ensure adherence to community guidelines
Review, classify, and eliminate sensitive content
Investigate and resolve complex content issues
Participate in continuous training programs
Provide trends and insights for process improvements
Remain updated on workflow changes and operational guidelines
Required Qualifications
High School Graduate or GED
Strong spelling, grammar, and reading skills
Comfortability reviewing internet content that may be deemed inappropriate
Attention to detail
Ability to be flexible to meet changing business needs
Logical problem-solving skills
Availability to work various shifts
Experience navigating internet websites including social media
Strong computer skills
Ability to type 25 wpm
Over 18 years of age
Predictable and reliable attendance
Preferred Qualifications
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs