Join Afni as a Bilingual Spanish Customer Service Representative and play a vital role in providing exceptional service to customers. Your expertise in insurance will help clients protect their assets while enjoying a supportive work environment with ample growth opportunities.
Key Responsibilities
Take inbound calls and conduct a consultation to identify the prospective insured's needs.
Educate customers on insurance products and services while identifying opportunities to sell additional products.
Read all verbatim and ensure all coverages and solutions are communicated effectively.
Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries.
Engage in conversation with diverse individuals.
Customize assistance according to the policyholder’s needs.
Required Qualifications
At least six months working in a service or sales environment
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Ability to communicate written and verbally in both Spanish and English
Computer skills
Benefits & Perks
Full-time hours with a 40-hour work weekJob stability since 1936Paid Time OffMedical, Dental, and Vision InsuranceTuition ReimbursementReferral ProgramCareer Growth opportunitiesAnnual Performance Reviews