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Patient Care Coordinator (Float) - Metro West Area, MA

Optum

Milford, MA
16 days ago
$16.88 - $33.22

Job Description

Join Optum as a Float Patient Care Coordinator, where you'll play a crucial role in improving health outcomes while enjoying a supportive team environment. This position involves traveling to multiple locations, ensuring patient information accuracy, and providing exceptional service in a fast-paced healthcare setting. With a focus on diversity and inclusion, you’ll be part of a mission-driven organization dedicated to advancing health equity.

Key Responsibilities

  • Comfortable working in a float role requiring travel to multiple locations
  • Obtain accurate and updated patient information
  • Perform insurance verification and obtain patient signatures
  • Upload valid government-issued state IDs and insurance cards
  • File and maintain medical records
  • Confirm and schedule appointments
  • Answer telephone calls promptly
  • Work cohesively with fellow employees to achieve specific team goals

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of healthcare and/or front desk administrative experience
  • Access to reliable transportation

Preferred Qualifications

  • 1+ years of experience in a medical front office position
  • Experience in a fast-paced environment
  • Intermediate computer proficiency including MS Word, Excel, Outlook
  • Knowledge of Epic EMR software
  • Ability to work independently, adapt, and multitask

Benefits & Perks

Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending AccountsDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus Program