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Alarm Monitoring Operator I

Securitas Electronic Security

Minnetonka, MN
1 month ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Securitas as an Alarm Monitoring Operator, a vital role in our 24/7 Alarm Monitoring Center. You will ensure customer safety by responding to alarm signals, managing emergency notifications, and providing exceptional service in a fast-paced environment.

Key Responsibilities

  • Respond to all incoming alarm signals according to documented procedures
  • Notify authorities and contacts as deemed appropriate
  • Log all information into the automation system immediately and accurately
  • Answer multi-line telephone system
  • Ensure confidentiality of customer information

Required Qualifications

  • High School Diploma or GED required
  • 1-3 years’ work experience
  • Typing speed of 30+ words per minute
  • Ability to prioritize and multi-task in a fast-paced environment
  • Ability to follow written and verbal instructions
  • High degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • Positive attitude of teamwork and continuous improvement

Preferred Qualifications

  • Some college education

Benefits & Perks

Alarm Monitoring Operator Pay Progression ProgramShift premium for eligible assigned shiftsOpportunity for annual merit pay increasesPaid company trainingMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday, and sick timeEducational AssistanceExceptional internal career advancement opportunitiesEmployee discounts on travel and equipment