Join Avis Budget Group as a Customer Experience Specialist, where you will ensure a seamless and personalized experience for our valued customers from rental to return. Your role is vital in delivering exceptional service and support in a fast-paced environment.
Key Responsibilities
Deliver a best-in-class experience for all customers
Collaborate with team members to coordinate vehicle logistics
Communicate proactively with customers to confirm logistics and requests
Greet customers and assist with vehicle overview
Provide premium customer experience by delivering vehicles directly
Required Qualifications
Minimum 1 year experience in a customer service role
Professional, friendly demeanor
Strong verbal and written communication skills
Technologically proficient
Valid Driver’s License
Must be 18 years of age and legally authorized to work in the United States
Ability to work in a fast-paced environment
Flexibility to work various hours
Willingness to work outdoors in all weather conditions
Ability to lift up to 50 pounds
Preferred Qualifications
Experience in hospitality or car rental
Benefits & Perks
Bi-weekly hourly wageOn-the-job trainingPaid time offMedical, Dental and Other InsuranceFlexible spending account for transportation or parkingRetirement benefits (401k)Employee discounts on car rentals and purchases