This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as an Associate Patient Care Coordinator to enhance patient experiences and streamline healthcare services. In this role, you will greet patients, manage records, and facilitate smooth operations in a supportive environment that values inclusivity and career growth.
Key Responsibilities
Greets patients as they arrive and manages wait time
Complete check-in and check-out tasks including insurance verification
Collects co-payments, co-insurance, deductibles, and issues receipts
Manages cashier box and daily deposits according to company policies
Processes walk-in patients and visitors
Answers phones and schedules appointments and procedures
Manages medical records and maintains appropriate logs
Establishes and maintains effective working relationships with patients and staff
Performs all other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or healthcare environment
Intermediate level of proficiency with Microsoft applications
Preferred Qualifications
1+ years of experience working in medical front office / Urgent Care
Prior experience with EMR computer applications
Working knowledge of medical terminology
Working knowledge of general office procedures
Bilingual Polish/English
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution