Description The Opportunity
Chief Quality Officer, Southern Colorado
The Chief Quality Officer for UCHealth's Southern region is a key member of the UCHealth's Southern Colorado Region senior leadership team. The Chief Quality Officer will provide vision, leadership and oversight for the quality program across UCHealth's Southern region in alignment with the mission, vision, goals, and values of the UCHealth System. This individual will be responsible for identifying opportunities for improvement and developing and executing quality and safety initiatives that support the overall system strategic direction. The Chief Quality Officer will collaborate with organizational leaders to ensure the delivery of exceptional care and patient experience across the continuum and throughout the whole of the UCHealth system.
Included in the Southern region responsibilities are the following hospital locations:
• Memorial Hospital Central
• Memorial Hospital North
• Pikes Peak Regional Hospital
• Grandview Hospital
• Parkview Medical Center Pueblo
Reporting Relationships
Reports to: UCHealth System Chief Quality Officer
Specific Responsibilities
• Responsible for developing and executing a quality and safety program that supports the overall system mission, vision and strategic priorities.
• Provides the vision, leadership and oversight of the quality program to promote safety, effectiveness, efficiency and high reliability across the UCHealth's Southern region.
• Identifies key areas of opportunity throughout the region and works in conjunction with the executive team and medical staff leadership to develop and implement improvement initiatives.
• Leads regional implementation of system-driven quality and safety priorities.
• Oversees and coordinates the integration of key functions in partnership with other key leaders including but not limited to Infection Prevention, Epidemiology, Regulatory Affairs, Professional Practice Evaluation and Peer Learning, Risk Management and Patient Relations
• Serves as a subject matter expert and resource for process improvement, clinical safety, and regulatory issues. Participates in activities related to accreditation and clinical guidelines, in collaboration with the Chief Medical Officer and the medical executive committee.
• Responsible for the development, mentoring, and coaching of quality and safety leaders in the Southern region, including succession planning and promotional pathways for top talent to ensure the continuity of strong and effective leadership of the quality program.
• Collaborates across multiple functions and disciplines to ensure a dynamic and tireless focus on quality and safety across UCHealth's Southern region.
• Reports on sentinel events and serves as physician champion in process improvement efforts.
• Fosters collaborative relationships with external agencies on quality and safety initiatives, including purchasers, government agencies, and other stakeholders.
• Develops quality improvement department budgets. Provides input into major capital expenses related to quality and safety.
Candidate Qualifications
The culture at UCHealth is collaborative and results driven. Each member has high expectations for themselves and their colleagues, and is wiling to hold themselves and others accountable within the context of a Just Culture framework. This individual will be joining a high performing, fast-paced team and, as such, we have outlined characteristics that describe the ideal candidate for theChief Quality Officer Southern Colorado role:
Successful candidates will be comfortable working in a fast-paced academic organization. They will exude integrity, honesty, respect, trust, authenticity and high ethical standards and serve in a supportive, open and direct manner. Exceptional communication skills, both verbal and written, are a must.
The successful candidate will meet the following requirements:
Education/Certification
• Graduate of an accredited medical school
• 5 years of relevant experience within progressive medical leadership roles, preferably related to quality and safety
• Unrestricted Colorado Board of Medical Examiners physician license
• Unrestricted DEA permit to prescribe all medications commonly prescribed in the course of practice
• Board certified in a clinical specialty area
• Medical staff membership at a system hospital or other medical staff affiliated with the system, with appropriate CORE practice privileges.
Qualifications, Skills and Traits
Skills and Abilities:
• Exceptional written and verbal communication skills, critical thinking skills and decisive judgment are key competencies. Candidates should be able to work in a complex, highly matrixed, fast-paced environment with minimal supervision.
• High level of comfort leading through change, with a solid understanding and application of change management strategies.
• Must be able to lead and support continuous process improvement, utilizing benchmarked data (where possible) to continually achieve higher levels of excellence while creating value.
• Ability to rally physicians and other stakeholders through championing service excellence and promoting UCHealth Standards of Excellence.
Pay: $346,028 - $519,022 annually. Pay is dependent on applicant's relevant experience
At UCHealth, We Improve Lives
Responsibilities:
Oversees the quality improvement program for community hospitals within UCHealth. Directs quality initiatives in conjunction with medical staff and executive leadership. Fosters collaborative relationships with external agencies on quality initiatives, including purchasers, government agencies, and other stakeholders.
Directs the medical safety program. Coordinates participation of Infection Control, Epidemiology, Safety, Occupational Health Services, Risk Management, Quality Improvement Services, and others.
Oversees performance improvement (PI) activities. Leads development of policies and procedures related to quality improvement and medical safety. Reports on sentinel events and serves as physician champion in PI efforts. Evaluates services that are affected by quality, medical safety, or regulatory issues. Identifies issues, makes recommendations for improvement, and monitors services to ensure that recommendations are implemented.
Serves as a resource for PI, medical safety, and regulatory issues. Participates in activities related to accreditation and clinical guidelines, in collaboration with the Chief Medical Officer and the medical executive committee. Develops quality improvement department budgets. Provides input into major capital expenses related to quality.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth invests in its Workforce.
UCHealth offers an Annual Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, and financial goals.
UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):
- Medical, dental and vision coverage including coverage for eligible dependents
- 403(b) with employer matching contributions
- Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI)
- Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
- Employer paid short term disability and long-term disability with buy-up coverage options
- Wellness benefits
- Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
- Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
- UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Who We Are (uchealth.org)