Join Delaware North as an Operations Supervisor at The Westin Buffalo, a premier four-diamond hotel. This role offers a chance to enhance your leadership skills while managing operations in various departments and ensuring exceptional guest service in a fast-paced environment.
Key Responsibilities
Lead and develop operations teams
Coordinate daily responsibilities with staff
Adhere to quality assurance standards
Complete daily reports
Train and supervise team members
Implement policies and procedures
Prepare work schedules and assignments
Required Qualifications
1 year of guest service experience
Supervisory experience preferred
Ability to resolve guest experience problems
Preferred Qualifications
Degree or studies in Hospitality Management
Experience with hospitality computer programs such as HotSOS
Property management systems experience
Benefits & Perks
Health, dental, and vision insurance401k with company matchPaid vacation days and holidaysPaid parental bonding leaveTuition or professional certification reimbursementWeekly payFree shift mealFree parking30% discount at Jake's CafeDiscounted room rates for employees, friends, and familyGenerous Marriott discountsReferral bonus