Join Optum as an Associate Patient Care Coordinator, where you'll be the first point of contact for patients, ensuring quality care through accurate data entry and insurance verification. Make a meaningful impact in healthcare while enjoying a supportive environment with comprehensive benefits.
Key Responsibilities
Maintains up-to-date knowledge of specific registration requirements
Ensures complete, accurate and timely entry of demographic information
Properly identifies the patient to ensure medical record numbers are not duplicated
Responsible for reviewing assigned accounts for accuracy
Meet CMS billing requirements and document completion
Collects and enters required data into the ADT system
Verifies patient information at registration
Identifies forms requiring patient/guarantor signature
Ensures all required documents are scanned
Identifies appropriate printed material for patients
Follows downtime procedures for patient information
Assesses self-pay patients for presumptive eligibility
Thoroughly documents insurance verification information
Obtains referral, authorization and pre-certification information
Verifies medical necessity checks
Calculates patient liabilities and requests payment
1+ years of experience with requesting and processing financial payments
Beginner level of proficiency working with computers/data entry
Ability to work from 6:00pm – 4:30am, Thursday - Sunday
Preferred Qualifications
1+ years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
General understanding of insurance policies and procedures
Working knowledge of medical terminology
Able to perform basic mathematics for payment calculation
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving accountDental, Vision, Life & AD&D Insurance, Short-term and Long-term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance)