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Customer Service Associate – Spanish-English Bilingual

TTEC

McAllen, TX
24 days ago
$18/hour

Job Description

Join TTEC as a Bilingual Customer Service Associate in McAllen, TX, where you'll transform customer experiences through compassionate service. Your role will involve assisting customers with their inquiries and providing solutions, backed by a supportive culture and career development opportunities.

Key Responsibilities

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers and resolve their issues

Required Qualifications

  • Bilingual in English and Spanish
  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • Product or service knowledge
  • Computer experience

Benefits & Perks

Performance bonus opportunitiesPTOTuition reimbursementHealth and wellness incentives