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Alarm Technician

Securitas Electronic Security

Dover, DE
9 days ago

Job Description

Join Securitas Technology as an Alarm Technician, where you'll leverage your technical skills to maintain and troubleshoot electronic security systems. This role offers the opportunity to make a significant impact on client safety and satisfaction by providing exceptional service and support.

Key Responsibilities

  • Respond to trouble tickets to ensure application uptime and system performance
  • Work individually and as a team to diagnose and resolve application issues
  • Execute preventative maintenance tasks to maximize application availability and identify system faults
  • Perform routine configuration changes (user permissions, application configuration, etc.)
  • Document all system modifications through a digital change control tracking system
  • Produce quality technical documentation describing system deployment
  • Perform pre-deployment end to end testing of all upgrades and major modifications
  • Perform on-site installations of software upgrades and major modifications

Required Qualifications

  • High School diploma or equivalent
  • Familiarity installing and troubleshooting low voltage equipment
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
  • Strong working knowledge of Microsoft Office
  • Strong written and verbal communication skills
  • Working knowledge of IP addressing equipment
  • Excellent problem-solving and analytical skills
  • Excellent time management skills
  • Positive attitude and strong work ethic

Preferred Qualifications

  • Certifications in enterprise grade CCTV and Access Control systems

Benefits & Perks

Highly competitive salaryCompany training and industry-leading certification programCompany VehicleCompany Cell PhoneMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more