Join KARL STORZ as a Senior Operations Specialist and lead OR1 order operations while driving impactful cross-functional projects to enhance customer experiences and operational excellence.
Key Responsibilities
Manage end-to-end OR1 orders—New Integrations, Subscriptions, Service Agreements
Collaborate across teams to streamline order flow, improve pricing accuracy, and meet revenue goals
Project management of strategic initiatives—from AI-driven ops improvements to customer satisfaction programs
Spot inefficiencies, drive process innovation, and champion data-backed decision-making
Required Qualifications
3+ years’ experience in Quote-to-Cash, Deal Desk or Sales Operations
2+ years in project management and/or continuous improvement experience
Skilled in SAP, Microsoft Office, AI tools, and data reporting
Strong communicator and collaborator with a process-improvement mindset