Join Crate & Barrel as a Senior Assistant Store Leader, where you'll empower a motivated sales team to deliver exceptional customer experiences. Leverage your leadership skills to coach associates, manage store operations, and drive sales while creating a positive shopping atmosphere. Bring your passion for design and home furnishings to inspire both customers and your team.
Key Responsibilities
Manage and delegate workload in collaboration with the Store Leader
Establish and communicate critical metrics and expectations within the store
Coach, train, and manage performance for all store associates
Promote and drive sales while acting as Leader on Duty
Analyze results and translate numbers into actionable behaviors to improve KPIs
Ensure excellent customer service and model a positive attitude
Communicate regularly with management about sales and customer feedback
Stay up to date on store initiatives and share with associates
Required Qualifications
2+ years customer service or retail leadership experience
Strong communication, interpersonal, and problem solving skills
Strong delegation skills
Proven ability to build a culture focused on success and teamwork