Customer Service and Sales Representative - Remote USA
TTEC
Detroit, MI
1 month ago
$16/hour
Job Description
Join TTEC as a Remote Customer Service and Sales Representative, helping customers navigate their insurance needs while enjoying comprehensive training and support. This role offers a competitive base salary, flexible remote work, and the opportunity for career growth within an inclusive company culture.
Key Responsibilities
Assist individuals in understanding their coverages and selecting appropriate products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional needs customers may have and assist in upgrading products or services
Required Qualifications
18 years or older
Legally authorized to work in the United States
6+ months of experience in the sales & marketing industry
At least high school diploma or equivalent
Speaks English
Able to work from home
Preferred Qualifications
Strong customer service orientation
High speed internet (>25 mbps download and 10 mbps upload)
Integrity to follow HIPAA guidelines
Strong computer navigation skills
Benefits & Perks
FREE licensing course with paid time for trainingCovered state licensing exam feesYearly renewal of licenseBase wage of $16/hr while studyingPerformance-based bonuses after licensingPTO, tuition reimbursement, health and wellness incentives