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Customer Service and Sales Representative - Remote USA

TTEC

Detroit, MI
1 month ago
$16/hour

Job Description

Join TTEC as a Remote Customer Service and Sales Representative, helping customers navigate their insurance needs while enjoying comprehensive training and support. This role offers a competitive base salary, flexible remote work, and the opportunity for career growth within an inclusive company culture.

Key Responsibilities

  • Assist individuals in understanding their coverages and selecting appropriate products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion and active listening
  • Identify additional needs customers may have and assist in upgrading products or services

Required Qualifications

  • 18 years or older
  • Legally authorized to work in the United States
  • 6+ months of experience in the sales & marketing industry
  • At least high school diploma or equivalent
  • Speaks English
  • Able to work from home

Preferred Qualifications

  • Strong customer service orientation
  • High speed internet (>25 mbps download and 10 mbps upload)
  • Integrity to follow HIPAA guidelines
  • Strong computer navigation skills

Benefits & Perks

FREE licensing course with paid time for trainingCovered state licensing exam feesYearly renewal of licenseBase wage of $16/hr while studyingPerformance-based bonuses after licensingPTO, tuition reimbursement, health and wellness incentives