Join USAA as a Senior Bank Agile Product Owner and lead the charge in delivering exceptional service to our members. Drive business outcomes by prioritizing team commitments and ensuring the voice of the customer is heard.
Key Responsibilities
Communicate and drive the vision and strategy to stakeholders
Work closely with Team-of-Teams Lead to align business strategy
Define and communicate acceptance criteria for outputs
Anticipate and solve complex issues using data-driven approaches
Act as the voice of the end-user
Seek customer feedback to understand needs
Own and maintain the Bank agile team backlog
Optimize value flow through the Agile environment
Lead functional teams or projects as necessary
Ensure risks are identified and controlled
Required Qualifications
Bachelor’s degree or 4+ years of related experience
6+ years of experience in process improvement, project delivery, or business analysis
Knowledge of multiple technical software delivery methodologies (Agile, Waterfall, SAFe)
Advanced experience analyzing business requirements and process flows
Advanced knowledge of Process Engineering methodologies
Working knowledge of banking regulatory and compliance policies
Preferred Qualifications
Strong skills in issue management
Proven strategic thinking abilities
Experience in process improvement
Familiarity with IT development oversight
Self-driven with strong prioritization skills
Strong interpersonal and communication skills
US military experience or connection
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with holidays and volunteer hoursWellness programsCareer path planning and continuing education