Associate Patient Care Coordinator - Saint Petersburg, FL
Optum
St. Petersburg, FL
9 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator and play a vital role in enhancing patient care. You'll be part of a team that directly improves health outcomes while enjoying a culture of inclusion and comprehensive benefits.
Key Responsibilities
Greets patients as they arrive and manages wait time
Completes check-in and check-out tasks, including insurance verification
Collects co-payments, co-insurance, and deductibles
Processes walk-in patients and visitors
Answers phones and schedules appointments
Manages medical records and assists patients with required paperwork
Connects patients with outside resources for self-care
Ensures correspondence is scanned and filed appropriately
Establishes and maintains effective working relationships with patients and staff
Performs other related duties as assigned
Required Qualifications
High School Diploma/GED
1+ years of customer service or healthcare related experience
Ability to cover offices as needed
Preferred Qualifications
1+ years of experience or knowledge of medical terminology
1+ years of experience working in a front office medical position
Experience working with an electronic health record (ECW)
Beginner level of computer proficiency
Knowledge of insurance carriers and managed care plans
Bilingual (English/Spanish)
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits