Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative and leverage your expertise in healthcare billing to ensure accurate financial transactions. You will play a crucial role in managing patient accounts, resolving discrepancies, and providing exceptional customer service.
Key Responsibilities
Demonstrate knowledge of insurance processes including deductibles, out-of-pockets, and copays
Accurately record payments received and apply them to appropriate patient accounts
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries and assist with payment arrangements
Initiate collection efforts for past-due accounts
Maintain detailed records of all interactions related to patient accounts
Ensure compliance with healthcare billing regulations
Generate reports on accounts receivable status and billing performance
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability