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Representative, Owner Onboarding

Travel + Leisure Co.

Sevierville, TN
1 month ago

Job Description

Join Travel + Leisure Co. as an Owner Onboarding Representative, where you'll enhance owner satisfaction through education and support. Play a vital role in delivering exceptional onboarding experiences and ensuring compliance while working in a dynamic and innovative environment.

Key Responsibilities

  • Review and complete legal and sales related documents with owners
  • Provide owner education through one-on-one or group sessions
  • Identify and communicate patterns, trends, and compliance concerns to OO Manager
  • Provide training for the sales team in product knowledge and compliance
  • Coordinate logistics and reporting for educational events
  • Perform other duties as assigned by OO Manager

Required Qualifications

  • Bachelor Degree or equivalent combination of education and directly related experience
  • 1+ years Wyndham sales experience preferred
  • 1 year previous customer service experience
  • Excellent verbal and written communication and interpersonal skills
  • Ability to prioritize and organize tasks
  • Strong conflict management skills

Preferred Qualifications

  • Expert Contract Standards Expertise
  • WVO product knowledge expertise

Benefits & Perks

MedicalDentalVisionFlexible spending accountsLife and accident coverageDisabilityPaid time off, parental leave, and holidays (depending on position)Wish day paid time to volunteer401k with employer match (subject to eligibility)Legal and identity theft planVoluntary income protection benefitsWellness programEmployee Assistance Program